1. Payment Terms
- Registration fees are clearly listed on our website and vary by category. Fees are inclusive of taxes where applicable.
- Payments are accepted through a secure online payment gateway, which supports multiple payment methods.
2. Refund Policy
- Refunds are available under specific conditions, such as event cancellation by the organizers.
- Refund requests due to participant withdrawal are subject to review and may incur a processing fee.
- All refunds are processed back to the original payment method within a specified timeframe.
3. Payment Security and Disputes
- We ensure the security of transactions using encrypted technology.
- Any payment disputes or issues can be addressed through our customersupport channel.
4. Cancellation and Changes by Participant
- Participants wishing to cancel their registration must inform the organizers via the official communication channels stated on the website.
- Cancellation requests may be subject to a deadline, after which refunds may not be possible.
- Changes in registration details (like switching categories) are subject to availability and may incur additional charges.
5. Payment Gateway Compliance
- Our payment gateway complies with the highest standards of security and data protection norms.
- Sensitive financial information is not stored on our servers. Instead, it’s handled by our payment gateway partner, which is PCI DSS compliant.
- Regular audits and updates are conducted to ensure continued compliance with evolving security standards and regulations.
6. Contact and Support
- For any queries related to payments, refunds, or registration, participants can contact our support team via email or the contact form available on our website.
- Our support team is committed to resolving issues promptly and efficiently, ensuring a smooth experience for all participants.
Additional Information
Accessibility and Inclusivity
The Namma Power Run is committed to inclusivity and accessibility. Participants with disabilities are encouraged to contact us for any special arrangements or assistance required.
Environmental Responsibility
As an event committed to sustainability, we encourage participants to minimize their environmental impact. Information about our environmental policies and initiatives will be available on our website.
Community Engagement
The Namma Power Run is more than just a marathon; it’s a community event. We encourage local involvement and offer various opportunities for volunteers and local businesses to participate in the event.
Final Provisions
These Terms & Conditions, Privacy Policy, and Refund & Payments Policy are governed by the laws of India. Any disputes arising in relation to the event will be subject to the exclusive jurisdiction of the courts in Bangalore.